Talking about Ameyo, Chandrashekar N, President & CTO, Selfinity says - "After experiments with the big brands as well as open-source technology platforms, our search ended with Ameyo. The solution is reliable and delivers well in high-demanding international dialing scenarios. Apart from very meaningful agent interfaces, the single-window administrator/ supervisor view was exceptionally good. Also, the entire setup implementation was extremely orchestrated and in less than 48 hours the platform was deployed and put into production. The results were immediate productivity shot up by 40%." Ameyo presents itself as a complete solution that seamlessly maps to the existing business processes of an enterprise.

The SOA and MDA based solution architecture of Ameyo gives it a flexibility to allow smooth scalability of operations without much hardware investment. Along with a rich feature set, care has been taken in designing the Ameyo UIs that make it easy to operate and manage. The features are backed by a reliable technology platform that delivers very high uptimes of the order 99.9% and more.